Quick Help
The knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.
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Shipping & Returns
original Warranty Period or 90 days from the date of the return shipment to the customer, whichever is greater. All replaced products and all parts removed from repaired products become the property o... |
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What does warranty not cover?
Volta Air Limited Warranties do not cover normal wear and tear of the product or costs related to the removal, installation, or troubleshooting of the customer's electrical systems. These warranties d... |
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Warranty Terms?
If your product requires troubleshooting or warranty service, contact your merchant. If you are unable to contact your merchant or the merchant is unable to provide service, contact Volta Air directly... |
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Is there a way for me to view these products in person?
We have a showroom at our office at 2150-21000 Westminster Hwy, Richmond BC, V6V 2S9. Our offices are open Mon - Sat 8:30-5:30PM, but we are available to answer your questions throughout the day.... |
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How do I know how much gas I'm saving?
To help you estimate your amount of fuel savings, we created an Electric Reefer Unit No-Idle Calculator. Just type in the amount for each box, and you will have your number. |
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Is there a way for me to view these products in person?
We have a showroom at our office at 2206-21000 Westminster Hwy, Richmond BC, V6V 2S9. Our offices are open Mon - Sat 8:30-5:30PM, but we are available to answer your questions throughout the day.... |
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Will this unit work on my older vehicle?
The unit will work with any vehicle the following can be done; alternator upgraded, battery bank added with plug-in, solar power integration. |
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What type of insulation do you recommend?
At Volta Air, we understand that customers have varying budgets and applications. We typically recommend our EuroLiner kits since we have tested and can guarantee performance with the known insulation... |
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How do I become an authorized dealer?
We have a dealer application form that you can fill out and send to info@voltaair.ca. |
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How long does it take to install?
The VAR150 & 300 take approximately 1 day to install, with the EuroLiner product line, depending on van the whole retrofit can be done in 2-4 days. |
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Do you know anyone in our area who can install the unit?
We have installers across North America and help customer’s facilitate their own install process. Depending on fleet size we can also have a Volta Air representative come to train yourself or techn... |
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How long does it take for me to receive the unit?
If the unit is in stock they will be shipped within 48 hours. Depending on location the unit will be received within 1 to 2 weeks. |
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Do the units come with plug-in / shore power?
Plug-in/shore power comes as an option in the units. We can suggest an inverter/converter or you may purchase one from us with VAT’s warranty and customer support. |
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What do I need to know about CARB?
When you purchase Volta Air reefer units, the California Air Resource Board (CARB) may approve you for rebates of up to 80%. This is CARB’s way of increasing incentive levels for drivers and their c... |
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What is the Eco-efficiency loan from Vancity Bank?
Vancity Bank helps local businesses finance their energy improvements. This Vancity Eco Efficiency business loan includes: A preferred interest rate Financing for up to 100% of your capital upgrades... |
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Top Knowledgebase Articles
Latest Knowledgebase Articles
| Date added | |
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| What is the Eco-efficiency loan from Vancity Bank? | 2017-09-11 15:10:13 |
| Do the units come with plug-in / shore power? | 2017-09-05 15:13:26 |
| How long does it take for me to receive the unit? | 2017-09-05 15:13:02 |
| How long does it take to install? | 2017-09-05 15:12:07 |
| How do I become an authorized dealer? | 2017-09-05 15:11:32 |
| What type of insulation do you recommend? | 2017-09-05 15:11:04 |